How we handle your data.

Last updated: 13 May 2026

Note for sign-off: This is a working draft prepared by the MEPCO web team. Final language must be reviewed by counsel before publication. Marked items in {braces} are placeholders requiring confirmation.

1. Who we are

MEPCO — Middle East Pest Control — is a licensed pest control business operating under Lebanese Ministry of Public Health License No. 2/277. Our HQ is in Mansourieh el Metn, Mount Lebanon. Contact: info@mepco-lb.com.

2. What we collect

Contact information you provide via our booking form (name, phone, email)
Service details you submit (property type, pest type, severity, location, urgency, preferred time, notes)
Technical data such as IP address, browser type, and pages visited (via Google Analytics)
Communications records when you contact us by phone, WhatsApp, or email

3. How we use it

To respond to your booking inquiry and dispatch a technician
To send service reports, follow-up communications, and treatment guarantees
To improve our website and understand how visitors use it
To comply with legal and regulatory obligations under Lebanese law

4. Who we share it with

We do not sell your personal data. We share it only with:

Our MoPH-licensed technicians, to deliver the service you requested
Service providers we use to operate the site (hosting, analytics, scheduling)
Authorities, when required by Lebanese law or regulatory inspection

5. How we protect it

Customer records are stored in an encrypted database with access restricted to authorized MEPCO staff. The website uses HTTPS for all data transmission. We retain booking records for {retention period — to be confirmed by counsel}.

6. Your rights

You may request access to, correction of, or deletion of your personal data by emailing info@mepco-lb.com. We will respond within {response window — to be confirmed} business days.

7. Cookies

We use a small number of cookies for site functionality and for Google Analytics. You can decline analytics cookies via the consent banner on first visit, or via your browser settings.

8. Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.

9. Contact

Questions about this policy or your data: info@mepco-lb.com · 03 500 600.